Friday, January 1, 2010

Baby Boomer Entrepreneur, What Is Your Problem?

Roman Ross and I met for breakfast at a truck stop in Dallas. It was a great way for old friends to begin the new year. We like the buffet at the truck stop, having met there for breakfast before. It has good food and lots of variety, all at a reasonable price.

We were greeted by a very gracious server who seated us and brought menus. Roman asked her if there would be a buffet. The server told us the buffet wouldn't be open for about thirty minutes. Or, we could order anything we wanted from the menu. Roman told her we would wait for the buffet. The server brought us coffee. While we waited, we began to discuss the problems of the world, especially the new ones that have unfolded since our last visit.

New Year's Day is always a good time to discuss the topic of change. Change influences options. For many of us baby boomers, change seems to have reduced our options. We are older. For many of us, our problems are health related: vision, mobility, high blood pressure or diabetes.

Perhaps our problem is from our history. We might have issues lingering from earlier in life. We might not have the "right college major". We might have dropped out of college. We migh not have gone to college.

Perhaps our problem is from our present. We are getting a divorce. We don't have a job. Our industry that we have worked in all our life is dead, downsized, or outsourced. Our car isn't running.

The key to our future is recognizing and understanding problems. This is not about problems in the since of our personal sources of vexation and perplexity. We must understand the problems of people around us. We must think of problems in the sense of being a question raised for consideration or a solution.

All around us, people have problems that require solutions. People are eager to find solutions to their problems and will look upon you as a hero if you can show them effective solutions. They will pay you to help them find solutions when they don't know how to solve their problems.

Just as I was sharing my point about the word "problems" having two definitions, I noticed the servers were opening the buffet. Before I could suggest to Roman that we head over, I realized that people were getting up all over the restaurant. They were making their way to the buffet in mass.

Roman and I just sat and drank a bit more coffee. We watched the people serving themselves. The buffet became our case study on solving problems of people around us. We saw how the restaurant manager became the hero for 25 - 30 people by opening the buffet...by providing what the people wanted.

Though it was not obvious when we first arrived, it looked like nearly everyone in the restaurant was waiting for the buffet. Presumaby, we were all hungry. We could have ordered from the menu pretty much anything that we would have taken from the buffet. But we all wanted the buffet.

The solution to our hunger problem was not just food, but food delivered in a special way. The buffet gave us a package with options under our control. We could have what we wanted, with any combination we wanted, and as much as we wanted. As one of the hamburger commercials promises, we could have it "OUR WAY" and we had control of the maximum price.

Having once been a restaurant owner, I enjoy referring to delivering your product or service in such a special way as your "special sauce". YOUR special sauce is what makes your solution different and...to the taste of your customer. A hamburger can be a commodity like a light bulb if there is no way to tell one from another. A hamburger becomes special when your special sauce gives the hamburger a taste that makes your customer drive across town...to get a hamburger that tastes exactly the way they want it to taste.

So the way we create opportunities or options in our future is not to study the problems that limit us. Success is in studying the problems limiting those around us. We want to offer solutions to their problems. Our problems must have our "special sauce"...the way that not only fills their hunger, but in a way exactly according to their taste. Our special sauce makes it impossible for anyone else to solve their problem our way. Your problem is to find solutions to things vexing and frustrating those around you. The solutions to the problems of others are your doorway to new opportunities.

So, baby boomer entrepreneur, look around and discover the problems of health, the problems of the past, and the problems of the present...the problems that limit and vex those around you. Be the leader in solving a problem or some aspect of the problem, so you can help those around you. We call that a niche. What problem of others will you adopt for the purpose of finding solutions? To whom will you be a hero? So, baby boomer entrepreneur, what is your problem?


Shallie
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PS...Do you need help with your baby boomer business? Do you want to develop your special sauce? Join our free mailing list. Just fill on the box in the top right corner of this page. I will share with you some of the best business building tips available for free on the Internet. We can help you find your problem, the one that will solve the needs of your customers and will make you their hero.

Wednesday, December 30, 2009

How to get what you want from your networking in 2010

Yesterday I posed the question 'What do you want from your networking in 2010?'. The way to ensure you get what you want is to go about it strategically. Set your goals and plan the activities that will help you achieve them.

The temptation is to set yourself the goals you have as targets. The problem with this is that you may be targeting things outside of your control. The important thing is to target yourself with those activities that you do control and that will lead to the results you desire.

I discussed this in 'Applying the 7 habits to your business networking'. Habit 3 of Stephen R Covey's Seven Habits of Highly Effective People is 'Put First Things First!' Set yourself targets for the things that YOU can control.

In 'Applying the 7 habits to your business networking' I included these as examples:
• The amount of time you can devote to networking
• The number of events you can attend
• The number of 1-2-1’s you can arrange
• How much time you can spend online
• Building a contacts database
• What introductions you can give
• Choosing the right networking organisation for you

Listen to this short podcast for the simple steps involved in developing a strategy to generate more business from your network.

Good Networking!
Dave Clarke
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Tuesday, December 29, 2009

What do you want from your networking in 2010?

As you reflect on the year gone by and maybe make some resolutions for next year it is worth thinking about what you want to achieve through your business networking activity.

In 'Applying the 7 habits to your business networking' I wrote about Stephen R Covey's Seven Habits of Highly Effective People. Habit 2 is Begin with the End in Mind. Unless you know what you want from your networking then how can others help you?

Once you have clearly identified what you want that's a great start. Combine that with going about it in the right way and you are well on the way to achieving your networking goals.

Take a listen to this podcast on the subject;
'Why are you networking & are you prepared?'
Good Networking!
Dave Clarke
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Thursday, December 24, 2009

Merry Christmas & Happy New Year


Season's Greetings!
Dave Clarke
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Wednesday, December 23, 2009

A simple way of standing out from the crowd

I recently changed the email address I use to send out emails. I am still using the old one and have not informed anyone that I am using a new address. I did it to simplify the way things get dealt with in my office. What I find interesting is that new messages to the older email address have dropped by over 90%. Further analysis shows that the vast majority of regular emails (excluding spam) are replies to me rather than new ones. This is not unusual as most people react to events rather than initiate them. In other words most people are reactive rather than proactive.

In business networking this means that most do not follow up after you have connected at a networking event. This gives you a great opportunity to be different by becoming one of the proactive few. By simply getting into the habit of following up first with that nugget of information or that helpful introduction.

'Be Proactive' is the 1st habit of highly successful people according to Stephen R. Covey in the best selling Seven Habits of Highly Effective People. Read about 'applying the 7 habits to your business networking here'.

Good Networking!
Dave Clarke
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Tuesday, December 22, 2009

How do you manage your contacts?

After yesterday's post on 'how good are you at staying in touch' a couple of contacts asked how can you 'manage' your contacts. It's becoming a problem for them because they use a combination of Outlook and other software and online networks are adding complexity.

Here are some things that I do to help manage the interactions with my network:

1. I use our internal contact management system in the member area of the NRG-networks website.
2. In Outlook I arrange my contacts into categories so that I can ensure I am spending enough time with my Inner Network & Advocates. I talked about these categories in a podcast, How to start building your network.
3. I arrange my online contacts into lists or groups on the different platforms.
4. I use an Outlook plug in from Xobni.com which shows me whether a contact is on Linkedin, Facebook or Twitter together with their latest updates.

I would be very interested in learning how you manage your contacts.

Good Networking!
Dave Clarke
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Monday, December 21, 2009

Are you good at staying in touch?

Like many others at this time of year we receive a number of letters from old friends summing up the year just gone by. It's great to hear about the stories they share. Sadly this seems to be the only time of year we do hear from some people. So it is great to find that more and more old friends, colleagues and acquaintances are creating profiles and posting updates on social networks and social media sites.

My experience is that online networks are great for staying in touch and a really good way to get started is to connect with the people you already know. You can also reconnect with people you have lost touch with. The major ones for me are Linkedin, Facebook, Twitter and Ecademy.

I created my profile on Linkedin about six years ago. More and more people I meet express the view that Linkedin is increasingly more important for business connections.

I joined Ecademy six years ago too and I have found it great for two things;
1. Connecting with some great people and building friendships through the clubs that meet offline.
2. Learning all about online social networks and social media.

I joined Facebook more recently and it is very useful for both social and business communication. I have a personal profile and a business one too. On the social side I am regularly in touch with family and friends who share news and photos. On the business side I can interact with people with similar interests.

Twitter is great for sharing content and signposting others to the useful stuff that people in my network provide regularly.

For more how the online fits into networking generally see 'How to Effectively Combine Offline & Online Networking'.

Good Networking!
Dave Clarke
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Friday, December 18, 2009

Getting in front of the right people at the right time

Many people in business networking often say that they have no problem selling. Their biggest problem is getting in front of the right person. I feel they often need to add something else. It is not just getting in front of that person, but doing it at the right time.

Business to business and professional services are usually bought when someone has a problem or issue they need to solve. You need to have a very good idea of these problems and issues within your target market. The critical thing then is to educate your network with the signs that identify someone with those needs. They can then advocate you and your services to the right people AND at the right time.

Good Networking!
Dave Clarke
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Thursday, December 17, 2009

Is this the ultimate in networking?

In a meeting earlier this week someone was describing how he was developing a new venture with a business partner. He described his partner's approach to building business, "Give me one contact and I will build a business!"

It was very refreshing to hear him describe how he went about this by genuinely building close working relationships. Over time both parties gain substantially from the investment in the relationship. His approach is the opposite of many people who think networking is mainly about meeting new people. In reality they are spending lots of time getting to know very little about the many people they meet.

Most of us will need more than one close relationship to build a business. I think the important lesson is to spend more time getting to really know the people that we do meet. You really can build a business by spending your networking time in developing relationships and growing advocates within the right group of people.

Good Networking!
Dave Clarke
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Wednesday, December 16, 2009

Are you casting your net too wide?

When you are networking you don't want to miss on any possible opportunities that the people you meet may know about. This can lead you to casting your net very widely and talking about what you do far too broadly. In this podcast 'What is Your Niche?' I take the fishing analogy further to help you really focus on your target market. Listen here:

Good Networking!
Dave Clarke
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